Welcome to Sons of Triton! We're committed to providing you with the best diving and snorkeling gear, no matter where you are in the world. Here's everything you need to know about our shipping policy.
1. Global Shipping- We deliver worldwide! No matter where your adventures take you, we've got you covered.
2. Processing Time: Orders are processed within 1-3 business days. During peak seasons or due to high demand, this time may increase slightly.
3. Shipping Options: As part of our commitment to reliable and efficient delivery, Sons of Triton exclusively partners with DHL as our official courier for all shipments. This partnership ensures fast, secure, and trackable shipping of your diving and snorkeling gear to destinations worldwide.
4.Shipping Costs: Shipping costs vary depending on the destination and the weight/volume of your order. Shipping costs will be calculated at checkout.
5. Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs
6. Order Tracking: Once your order is shipped, we'll send you a tracking number so you can keep an eye on your precious cargo.
7. Packaging: To ensure your gear arrives in perfect condition, we use durable, waterproof packaging.
8. Lost or Damaged Items: If your order is lost or damaged in transit, please contact us immediately. We will work with you to resolve the issue promptly.
9. Returns and Exchanges: Please refer to our Return Policy for details on returns and exchanges.
10. Customer Support :Have questions about your order? Our customer support team is here to help! Contact us at at the chatbox on the right hand side of this page and we will reply to you as soons as possible!
Thank you for choosing Sons of Triton for your diving and snorkeling needs. We can't wait to be a part of your underwater adventures!